FAQ

Does your company only lease equipment?

While full leasing is our primary focus, we also offer equipment for sale. An alternative option is selling machines from our stock, maintaining them throughout your project, and offering a buy-back arrangement at the project’s conclusion. Additionally, we can assist in sourcing legacy equipment or spare parts on commission. If you have a specific request, feel free to contact us to discuss your needs.

Does NextArchive offer digitization services?

Yes, we do.

Our digitization services are available:

  • On a limited scale at our facility in Amsterdam, the Netherlands
  • On-site at your premises, leveraging either your staff or personnel from a local company that we collaborate with.

Feel free to reach out for more details on how we can tailor our services to your needs.

Can you offer a repurchase program?

Yes, we can.

For organizations that cannot formally lease equipment, such as publicly funded institutions, we offer a buyback agreement as an alternative. Under this arrangement:

  • You purchase the equipment, and we agree on a fixed repurchase price at the end of your project (with a predetermined date).

In addition to procuring the machines, we can:

  • Train your staff in operating the equipment and implementing best practices for tape handling and processing.
  • Provide a service contract, including repairs and access to replacement machines when necessary.

This flexible approach ensures you have the support and resources needed for a successful project.

Is there a minimum duration for equipment leasing?

The minimum leasing duration depends on the type of equipment you need.

For example:

  • Compact and lightweight machines, like SONY HDV-format VTRs, can be leased for a few months without issue.
  • Larger, more complex machines, such as a 500kg AMPEX 2-inch quadruplex, typically require a minimum lease term of one year to justify the logistical and maintenance efforts involved.

We can discuss your specific requirements and recommend an arrangement that makes the most sense for your project.

What if your machines break down during our operations?

At NextArchive, we take full responsibility for the proper functioning of any equipment you use from us. If a machine breaks down during operation, we have you covered with multiple proactive measures.

We operate under the understanding that legacy equipment, no matter how well-maintained, will inevitably experience breakdowns over time. To ensure your project stays on track, we:

  • Provide Extra Equipment: If your project requires eight SONY VO-9850P recorders, for instance, we’ll supply ten or twelve units. This ensures you have immediate replacements available when needed.
  • Streamlined Replacement: Should a machine become faulty, you can swap it out with one of the replacement units provided.
  • Asset Monitoring: Using a shared asset management tool, we stay connected with your technical team to monitor the status of defective machines and take appropriate action. This may include dispatching a local repair technician, collecting faulty units for off-site repair, or sending additional replacement machines to ensure continuity.

Your operational success and business continuity are as important to us as they are to you, and we work diligently to maintain both throughout your project.

Can you install the equipment at our location?

Yes, we can.

Our team offers installation services to ensure a seamless setup at your location. This includes:

  • Delivery and physical installation of the equipment.
  • Calibration and testing to ensure proper functionality.
  • Hands-on training for your staff on operating the equipment and following best practices for handling archival materials.

We tailor our installation services to suit your specific needs and can coordinate with your local team or partner organizations to ensure everything is ready for smooth operations.

We need training and technical support for our Bosch BCN-51 VTR 1 inch, can you help?

Yes, we are pleased to assist your team with training and technical support for your Bosch BCN-51 1-inch Type B VTR. We are committed to equipping your team with the expertise and resources needed to operate legacy equipment like the BCN51 with confidence.

Here’s how we can support you:

  • Tailored Online Training: Our online training sessions cover equipment operation, proper tape handling, and preventive maintenance, providing your team with the knowledge to maximize the lifespan and reliability of your Bosch Fernseh BCN-51.
  • Technical Support: We offer support through a local service engineer, who will be remotely guided by NextArchive’s senior service engineer to ensure expert troubleshooting and maintenance.
  • Ongoing Maintenance: Regular maintenance services, coordinated with the local engineer and supported by our experts, to keep your equipment in peak condition throughout your project.

Please share your specific needs, and we’ll customize a solution that aligns with your requirements.

Can you train our staff in the repair and handling of 1/4” audiotape?

Yes, we can provide training for your staff in the repair and handling of 1/4” audiotape.

Our training covers essential skills such as tape splicing, cleaning, and proper handling techniques to minimize damage and preserve audio quality. Additionally, we include best practices for storage and maintenance to ensure the longevity of your tape collection.

Depending on your location, we can offer this training onsite or deliver it online to suit your needs.
Let us know your specific requirements, and we’ll tailor the training to meet your needs.

Do you offer repair service for RTI tape cleaning machines, such as the RTI VT-3100?

Yes, we do offer repair services for RTI tape cleaning machines, including the RTI VT-3100.

Our services can be provided by our in-house technician based in the Netherlands or through experienced repair professionals located within the EU or the US.

Let us know your location and specific requirements, and we’ll coordinate the best solution for your needs.

We are looking for someone in the UAE to service our VPR-3 and Digital Betacam DVW-A510P decks, please advise

Most likely, we will be able to support you in this matter.

Please contact us directly to discuss your specific requirements and explore how we can assist you.

We are clearing our studio’s and editing suites, can you help us clean our facility?

Yes, we can assist with clearing your studio and editing suites. Our services include:

  • Asset Purchase: We can outright purchase selected equipment and assets.
  • Brokering Services: Assistance with asset valuation and facilitating sales to third parties.
  • Complete Facility De-rig and Removal: Professional de-rigging and removal of all equipment, including full cleaning of the facility to prepare it for its next use.

Please let us know your specific needs, and we’ll tailor a solution for your facility clearance.